Disclaimer: The
"interim ICTSB response" is a collection of opinions
which does not necessarily represent a consensus view of
the ICTSB
| Generic
Consumer Requirements in ICT standardization extracted from the ANEC report |
Interim ICTSB response |
|---|---|
| To facilitate a minimum level of man-machine interaction, there is a need for standardisation work in the following areas, which are closely interrelated: |
|
| 1. Awareness of wireless solutions: Standards need to be developed to ensure that consumers are aware of wireless links and what data is transferred; | Products use standardized or non-standardized wireless or cordless links. The use of these links are part of the configuration (see generic requirements #2). To see which link is actually active and which data is transmitted is usually part of the system-specific design. Although this requirement is widely supported, standards may not be needed for this. Nevertheless, this requirement could be linked with security requirements to make sure that no unintended links could be established to the device concerned. |
| 2. Adaptable user interfaces through the encoding of user requirements; | See generic requirements #2 |
| 3. User interface elements; | |
| 4. Usability; | |
| 5. Standards should develop better presentation of products and services to the user. This should include the use of interactive touch screen technology, multilingual audio and video and 3-D presentations of objects; | All these requirements are already introduced in products. It demonstrates also that the generic requirement #5 is somewhat problematic. Standards which enable the wide range of different presentations (audio, video, graphics encoding) exist but do not specify their application at the man-machine interface. |
| 6. Speech interface protocols need to be developed and standardised. This will facilitate the operation of man-machine interfaces without the need for physical contact and also simplify the operation of complex machines (e.g. ATMs, ticket machines and retail machines. | ETSI
ES 202 076  : "Generic spoken command vocabulary for
ICT devices and services" is an example for this type of
standardization.It covers also multilingual aspects. |